The Tech Detectives: Students Take Ownership of Technology

The Tech Detectives use Zello to communicate with each other.

Photo credit: Brad Currie

Editor's Note: Two Black River Middle School teachers, Laura Garrison and Kathy Vespignani, contributed to this post. Laura teaches 6-8th grade technology, and Kathy teaches 6-8th grade performing arts.
Picture it: a middle school in Anytown, U.S.A. has a teacher that is struggling to figure out why her SmartBoard is acting up. Typically she would submit a "tech request" and wait an extended period of time for it to be fixed. One issue, though -- she needs the device now for a very important math lesson. She suddenly remembers that a group of students called the "Tech Detectives" can come to the rescue and fix the problem. Within minutes, several students arrive, play around with a few wires and buttons, and the malfunction is addressed in no time.

Students to the Rescue

The Tech Detectives Club was created at Black River Middle School in Chester, New Jersey as a way for students to take ownership of the technology they utilize during their various learning experiences. Based on feedback from various school stakeholders who have a passion for technology, it was deemed necessary to start a club that arms students with a strong technological skill set. On a regular basis, students create tutorials, assist teachers, learn about technology trends, collaboratively problem solve issues, and gain exposure to career readiness. The excitement generated from this program is truly remarkable. Below, you will find guidance on how to start your very own Tech Detectives Club.

Tech Detectives organizing a laptop cart.

Photo Credit: Brad Currie

There is no doubt that the first thing needed to make this sort of program happen is unwavering support from school stakeholders. Administration and the board of education must provide the resources necessary to ensure that students are provided with a sound educational experience. Teachers must be willing to tap into students' knowledge of technology and, when called upon, supervise students after school. Parents are needed to encourage active involvement, provide transportation after school, and secure monies at the PTO (Parent Teachers Organization) level. Community members must be willing to visit school, provide real-world knowledge, and show students what it takes to be successful in the world of technology. Finally, students must be willing to take on the challenge of being part of a team that contributes to improving school culture and ensuring technology issues are addressed. This level of support positions the Tech Detectives to troubleshoot the school's technology issues or fix a certain problem that a teacher may be having with his or her classroom technology. In addition, members can provide a technology lesson to a teacher that may have just purchased a new iPad or Kindle Fire and wants to know how to use it. Some of the troubleshooting involves fixing laptops and carts that are not functioning properly. Also, members will fix SmartBoards and document cameras that teachers may be having a problem utilizing. Online tutorials are also created to help teachers understand how to use various forms of technology. Check out this tutorial:

5 Responsibilities of Faculty Advisors

The backbone behind the success of this program is a vision that encompasses student empowerment, collaboration, and career readiness. Right at the top, though, is a strong teacher or teachers to harness the energy of a group of students ready to solve all of the school's technology issues one emergency at a time. While this club does not replace the school's support technicians, it does deflect some of the simple troubleshooting to students who can help. The advisors' responsibilities include:

1. Finding the Technology Needs of the Staff

Advisors send out an email to the staff to find out if a laptop cart needs cleaning up. Sometimes students themselves see the need during class, and they ask the teacher directly if they could benefit from the services of the student techs.

2. Learning and Sharing the Strengths of Each Student

Each student that walks through the door has something to bring to the group. Cultivating a spirit of sharing and collaboration is paramount to success within the group.

3. Planning a Diverse Schedule of Jobs

During one club meeting, the students and advisor(s) may be headed in three different directions: one group off to service a laptop cart, one group to check out a glitchy interactive whiteboard, another group to create a “how-to” video in the library.

4. Community Outreach

The students have skills to share, and there are members of the community that would love to learn. Members of a local senior citizens' group, the "50+ Club," are eager receivers of the information. Sensitivity training lessons are a topic of discussion before students are sent to help.

5. Involve Parents

Students of the tech clubs very often have parents that are professionals in a high-tech field. Having them share their experience can validate the students' involvement in the club.
Overall, the club is a win-win for all who are involved. The students have a confidence boost, the teachers receive needed help, community members and parents build partnerships with students, and administration can see how their unwavering support can help redefine student success.
Does your school have Tech Detectives or a similar club? What's your experience with providing this kind of opportunity to young people?